Frequently Asked Questions
General FAQs
Yes, we prioritise data security and implement robust measures to protect all user information. We only share necessary details with brands or influencers once a campaign is initiated.
All transactions are securely processed through our platform, ensuring both parties are paid according to agreed-upon terms. Payment receipts are provided for all transactions.
Yes, the platform includes an in-app messaging system allowing seamless communication between brands and influencers once a campaign is in progress.
We require all content to meet brand guidelines and adhere to community standards. Non-compliant content can be flagged for revision or may result in disqualification from campaigns.
Currently, we are available as a web platform, with plans to launch a mobile app soon to make campaign management even more convenient.
Brand FAQs
Our platform links brands with influencers who align with specific campaign goals, enabling customised partnerships that fit within your budget.
Click "Sign Up" on the homepage, select "Brand" during registration, and follow the instructions to create and complete your profile.
Use our advanced search and filter options to narrow down influencers by category, audience demographics, engagement rates, and more.
When an influencer submits a proposal for your campaign. You can check their profile which includes all the metrics required to make a decision
Yes, brands need to add funds to their wallet, which are then used to hire influencers for campaigns. You can review and approve each campaign before funds are transferred.
Absolutely. Our platform includes a campaign dashboard where you can monitor influencer activity, review submitted content, and see engagement analytics in real time.
If modifications are necessary, you can request adjustments from the influencer directly through the platform's chat options, detailing the required changes.
Once you hire an influencer and the campaign is completed, funds are automatically transferred from your wallet to the influencer. All transactions come with an attached receipt for transparency.
Influencer FAQs
Our platform connects you with a variety of brands, offering campaign opportunities tailored to your audience and niche, enabling you to expand your reach and generate income.
Click "Sign Up," select "Influencer" during registration, complete your profile, and await approval. Once approved, you can begin applying for campaigns.
Influencers can participate in up to three campaigns for free. Afterward, a subscription is required, which unlocks unlimited campaign applications.
Yes, brands are allowed to negotiate. But only accept if you feel comfortable.
You should post within 48 hours, unless otherwise directed by the brand.
After completing a campaign, your payment will be processed and available in your account, accompanied by a payment receipt.
If a brand requests revisions, you’ll receive a notification with specific instructions. You’ll have a set period to make the requested changes and resubmit.
Yes, Flutch charges a 10% platform fee on each successful campaign. This fee is automatically deducted from the total payment.
If a brand declines your profile after shortlisting or rejects your content after you upload it, Flutch Marketplace is not responsible. Brands make selections based on their specific criteria and preferences.