Terms and Conditions for Flutch Marketplace

Terms and Conditions (Payment Page) - Influencer Side

• By subscribing, you agree to the following terms.
• Subscription plans include Bronze, Silver, and Gold tiers, each with unique benefits.
• Payments are processed securely, and applicable taxes may apply to subscription fees.
• Subscription fees and plan features may change, with prior notification to users.
• Bronze subscribers have limited features; Silver and Gold gain access to additional tools.
• Gold and Silver subscribers receive priority customer support and assistance.
• Campaign participation is subject to availability and alignment with brand guidelines.
• Rejected campaign applications do not entitle subscribers to refunds or adjustments.
• Users are responsible for maintaining accurate and current billing information.
• Failed payments may result in suspended access until payment is resolved.
• Misuse of the Platform or violations of terms may result in subscription termination.
• Changes to subscription plans (upgrade/downgrade) take effect in the next billing cycle.
• Direct billing inquiries and support requests can be made through the Platform’s help desk.
• Compliance with Platform guidelines and brand requirements is mandatory for campaign eligibility.
• Flutch Marketplace has discretion to adjust or remove features to improve service.

Terms and Conditions (Payment Page) - Brand Side

• Brands must add the total campaign budget to their wallet before hiring an influencer.
• The campaign budget in the wallet is required to initiate and confirm influencer collaborations.
• Funds in the wallet are reserved until the campaign begins and the influencer goes live.
• Payments are made to the influencer only after their content is approved and the campaign goes live.
• Brands can track campaign progress and content status through the campaign dashboard.
• In the event of campaign cancellations, funds in the wallet may be refunded, subject to Platform policies.
• Brands are notified via email of content submissions, approvals, and campaign milestones.
• Flutch Marketplace provides automated payment processing from the brand’s wallet once influencer requirements are met.
• Insufficient wallet funds may delay campaign launches and influencer payments.
• Brands can add additional funds to the wallet at any time for ongoing or future campaigns.
• Wallet balance and transaction history are accessible in the brand’s account dashboard.
• All transactions, including influencer payments, are documented with receipts available for download.
• Direct communication with influencers is facilitated through the Platform’s messaging system.
• Non-compliance with Platform guidelines or payment terms may result in suspension of brand account privileges.
• Flutch Marketplace reserves the right to modify campaign and payment policies, with prior notice to brands.

Terms of Service

Last Updated: 28/10/24

Welcome to Flutch Marketplace. By accessing or using our platform, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our Platform.

1. Acceptance of Terms

By creating an account or using any part of our Platform, you agree to these Terms, constituting a binding contract between Flutch Technologies Pvt Ltd and you.

2. Eligibility

You must be at least 18 years old or the age of majority to use this Platform. If representing an organization, you must have authority to bind it.

3. Account Registration and Security

You are responsible for your account's security and for all activities under it. Report unauthorized usage immediately.

4. Services

Flutch Technologies Pvt Ltd connects brands and influencers but is not directly involved in their transactions or collaborations.

5. Payment and Subscription

Brands must preload wallets; influencers may subscribe after limited free access. All payments are secure and non-refundable unless stated otherwise.

6. Campaign Process

Both brands and influencers must mutually approve campaigns and comply with deadlines and revision requests.

7. Intellectual Property Rights

Influencers retain content ownership but grant brands usage rights as per agreements. Platform content belongs to Flutch Technologies Pvt Ltd.

8. Privacy and Data Security

Please refer to our Privacy Policy for detailed data handling practices.

9. Communication

By using our Platform, you consent to receive important notifications via your registered email.

10. Termination of Services

Accounts may be suspended or terminated for Terms violations.

11. Limitation of Liability

Flutch Technologies Pvt Ltd is not liable for damages arising from Platform use. Access is at your own risk.

12. User Conduct and Content Restrictions

You agree not to misuse the Platform or violate third-party rights.

13. Indemnification

You agree to indemnify Flutch Technologies Pvt Ltd against claims arising from your Platform use.

14. Modifications to the Terms

We may update these Terms with notice. Continued use implies acceptance of changes.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Disputes shall be resolved under courts located in [Your Location].

16. Entire Agreement

These Terms and our Privacy Policy form the entire agreement between you and Flutch Technologies Pvt Ltd.

If you have any questions or concerns about these Terms of Service, please contact us at: marketplace@flutch.in