REFUND POLICY
Flutch may charge a fee for the service it provides or when you reserve any
products or services through us. Any such service fee is non-refundable.
Moreover, you are accountable for all fees, duties, and taxes related to the use
of Flutch platform.
You can terminate your user account upon notice to Flutch at any time but you
will not receive any portion of fees you have paid to us.
We may terminate your password, account or the use of service and remove any
data within if you fail to comply with our Terms of Use. You cannot claim refund
of your payment upon your account termination.
Flutch is a booking platform. We streamline the processes between end users and
vendors. Flutch will have no liability in case of any accidents or errors
happened from the vendors’ end.
USE OF PERSONAL INFORMATION AFTER TERMINATION OF THE ACCOUNT
Upon termination of your account by Flutch, you can request a file of your data
which we will make available for a small fee. In case, you terminate the account
at your will, to receive your personal information file, you must notify it to
us when you make the account termination request.
Upon the termination of an account, Flutch discontinues the use of your personal
information. We will have no obligation to maintain any data stored in your
account or forward any data to you or any third party.
After the account termination or suspension, your right to use or maintain that
account and the utilization of our services immediately ceases. You must
straight away discontinue the use of Flutch account and destroy all copies of
the product/service you have created using Flutch.
Accessing Flutch’s products/services after the termination or suspension shall
constitute an act of trespassing.
PRIVACY POLICY
By accessing our Website (https://www.flutch.in/home) and other web services,
social media pages, the App (both mobile and desktop applications) and the
services offered through it or the extensions thereof, you give an implied
consent and agree to the terms and conditions of our privacy policy.
The information provided by you while accessing, browsing, and otherwise use of
the App indicates your agreement to all terms of use, so please read carefully
before proceeding or refrain from the use of the App. Besides, the information
given from your end is considered as true and lawful, and hence, Flutch shall
not be liable for furnishing of misinformation or infringement of any laws
regarding the use of unauthorized information.
If you believe that any information, we are holding on you is incorrect or
incomplete, please write to us immediately at marketplacesupport@flutch.in . We
will rectify it instantly.
We will also collect and store personal information provided by you to us about
other people. If you send information to your friends or relatives through our
system, we may store it under your personal information (including the
recipients’ addresses).
Flutch will not share or lease the personal information of your friends and
family members with any third parties, unless required by law, court order or to
technically operate our website or service.
PRIVACY AND THE PROCESSING OF PERSONAL INFORMATION
Flutch uses ‘cookies’ which automatically collect information from your browser
when you visit our website, including your IP address, your browser type and
language, access times, etc., which is used only for statistical analysis and
market research purposes.
We may process your information to send you promotional information about third
parties according to your interest upon consent.
Privacy Policy applies to all users of the services, including the contributors
of content. By ‘content’, we refer to the text, software, scripts, graphics,
photos, audio, videos, audio visual combinations, interactive features and other
materials you may utilize or contribute to the Services. If you are an
influencer or a celebrity, we may also process your information assist you in in
offering ‘Flutch services’ as well as receiving payments from the third-party
payment provider, complying to all legal obligations we are subject to. You have
the right to withdraw your consent to further use of your personal information
at any time.
When you provide personal information through our website, the information may
be sent to servers located in India and other countries around the world.